Ureika - Engaging for Change
Enzo Di Matteo, Going with the Flow, Now Toronto
Will it work? Can you measure it? These are the questions we hear more than any others.
Immediate results are within reach
LDCs can achieve highly measurable results achievable within months of implementing a targeted social engagement approach. In 2010 alone, 300GWh of energy was saved by LDCs using social engagement methods in the US, more than one-third of the entire generating capacity of the current solar-power industry, and this is just the beginning...
Long-term goals can be achieved via social engagement
Canadian governments and environmental agencies all state that "a culture of conservation" is the key to long-term success. Until now, no such initiative has been developed to create this connection between LDCs and consumers.
Ontario Energy Long Term Blueprint – Page #3
LDCs are working hard on various approaches and incentive programs that talk about ways to reduce energy consumption. Although the incentive programs are be a powerful tool, the current delivery platforms do not provide a way to address the core issue of long-term behavioral change — continuous engagement.
Engagement must comes first , followed by relevant, actionable information, leading to conservation and ultimately behavioural change towards energy consumption.
LDCs need to create a meaningful dialog between themselves and their customers, dialog that engage in personal and meaningful ways. It is one thing to receive a direct mailer about an incentive program such as "Refrigerator Roundup", it is another thing entirely to engage one on one with a consumer , letting them know exactly how much an incentive will affect them based on their unique situation. Giving them information on how many other individuals in their neighbourhood are participating in the same program, and ultimately giving them a larger forum that drives participation and an understanding of how their changes are making an impact.
Targeted engagement not only achieves participation rates as high as 80-90%, but recent research also shows that this participation is an ongoing process that builds short-term conservation and changes behavioural attitudes towards energy consumption as a whole, driving long term, positive change.
Ontario Energy Long Term Blueprint – Page #38